PDF Mental Health Supervisor Job Description




Revised:                        10.20.20

Compensation: $55,800 – $65,500 FTE: 1.0

FLSA Status:                 Exempt

Benefits:                        Exempt/Full Time/Regular

Supervisor:                   Director of Client Services


The Rape Crisis Center, Inc. (RCC) provides 24-hour helpline support, medical advocacy, and law enforcement advocacy for sexual assault survivors of all ages, crisis and short-term counseling and personal advocacy for survivors twelve years of age and older, legal advocacy, campus disciplinary process advocacy, systems advocacy, self-defense, education, outreach, professional development and prevention programming.



The Mental Health Supervisor (MHS) is a licensed therapist with experience providing counseling and and/or therapy to a diverse clientele of sexual assault survivors. The MHS is responsible for providing clinical supervision to RCC’s advocacy staff who provide crisis stabilization, support groups and advocacy. The MHS is only responsible for clinical supervision of advocacy and not staff management. The MHS provides trauma-informed, responsible, culturally competent, ethical counseling as well as supervision that boosts the competency and capacity of advocacy staff to serve a wide range of survivors of sexual violence in Dane County. All RCC employees must be committed to providing services with and to a variety of cultures with cultural awareness, sensitivity and humility and all employees must complete the RCC Helpline training.




  • Provide supervision that promotes self-determination and empowerment for clients, and best practices, self-care, and ethical practice for RCC advocates.
  • Provide individual supervision to each of RCC’s advocacy staff. Case consultation to enhance and build skills for the advocates, help them manage client support, as well as to provide ethical and emotional support for them in their
  • Participate in training and supervision of advocates.




  • Develop and maintain an expertise in methods of counseling and advocacy that are most effective for marginalized survivors based on their race, ethnicity, gender, gender identification, religion, age, ability, or other
  • Provide regular reports and information to the Director of Client Services on client service gaps, themes in survivor needs, areas for client services improvement, professional development needs and support needs for advocacy staff.


Crisis Stabilization, Advocacy, and Referrals

  • Provide gap services to survivors who are on a waiting list for mental health
  • Provide short-term crisis intervention services by phone, online platforms, and in-person to survivors across the spectrum of sexual violence, as well as their support people and other community members.
  • Provide accurate and up-to-date information and referrals to callers and
  • Support advocacy staff in the provision of accompaniments and support to survivors as they report to police, apply for restraining orders, participate in court hearings and trials, receive post-sexual assault medical exams and forensic evidence collection, and engage in school-based services including but not limited to Title IX
  • Empower sexual assault survivors with all options and accurate information regarding involvement with law enforcement, the criminal justice system, Crime Victim’s Compensation and SAFE funds, restraining orders, forensic medical exams, and other healing related resources and information following a sexual
  • Work collaboratively with community organizations and agencies such as law enforcement, District Attorney’s Office, the Sexual Assault Nurse Examiner program, human services agencies, non-profit social services, therapeutic practices, and other community
  • Provide trauma informed therapy for survivors and their support
  • Ability to navigate referral process for clients to outside agencies and therapy practices, including HMOs or other private


Program and General

  • Attend regular staff meetings and in-services, maintain regular contact with staff and supervisor, document services provided, and assist in office
  • Helpline shifts, medical, and legal accompaniments as
  • Participate in training of new staff and
  • Other duties as



  • Licensed therapist (LPC, LMFT, LCSW, or equivalent doctoral license).
  • Maintain individual malpractice
  • Experience providing therapy to clients of color, LGBTQIA+ clients and other marginalized
  • Clear, demonstrated understanding of sexual violence and
  • Commitment to using a trauma-informed, empowerment-based
  • Ability to work flexible
  • Satisfactory criminal background


  • Understanding of privilege, oppression, and its impact on client needs and
  • Commitment to maintaining client
  • Extensive experience working with survivors of sexual
  • Personal and professional experience in communities of



  • Bilingual in Spanish and


These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

  • Work is primarily performed in an office environment with minimal exposure to
  • Ability to work from home in a confidential space in lieu of duties being performed in the office due to Covid 19
  • Ability to participate in telehealth



  • Must be able to lift and move up to 20
  • Ongoing daily use of computers and
  • Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to
  • Must be able to work with frequent
  • Low to moderate noise
  • Travel as needed to perform the duties of the