Multicultural Community Outreach Specialist

Supervisor: Director of Education, Outreach and Prevention

FTE: 1.0

Compensation: $33,000-$39,600

Benefits: Generous paid time off policy, health insurance, dental insurance, vision insurance, flexible spending account, short-term disability policy, life insurance, and a 401(k).


Position Summary

The Multicultural Community Outreach Specialist (MCOS) works with the Black, African American and other underserved and marginalized communities to ensure RCC is meeting the needs of survivors of sexual assault with cultural awareness, sensitivity and humility. The MCOS strives to foster positive public perception and knowledge of RCC’s services to survivors in marginalized communities.


Duties and Responsibilities


  • Develop and maintain relationships within communities that are underserved by RCC and other sexual assault service providers through community connections, attending and/or tabling at community events, and engaging in individual discussions with community members.
  •  Develop knowledge of best practices for services to survivors of sexual assault in Black, African American and other underserved and marginalized populations through a variety of outreach and inquiry methods.
  •  Foster and maintain positive public perception of RCC through community relations, and increase knowledge of RCC services for survivors.
  •  Provide culturally-responsive support and information to survivors and the community in writing and through verbal communication.
  • Provide technical assistance to other RCC staff to ensure culturally responsive practices.
  • Participate in internal and community meetings and work groups as they pertain to meeting the crisis intervention and counseling needs of victims of sexual assault and childhood sexual abuse from underserved and/or marginalized communities.
  • Provide sexual assault support-related training to professionals working with underserved and/or marginalized clients.
  • Provide sexual assault-related outreach to youth through school presentations, when possible, and various other community programs.
  • Provide accurate and up-to-date information and referral information to community members.
  • Work collaboratively with community coalitions, organizations, and agencies.
  • Work with Director of Marketing and Development to create outreach materials that are consistent with RCC branding and which are designed to increase service provision to underserved populations.

Coalitions and Community Partnerships

  • Foster and maintain strong working relationships with agencies providing services to sexual assault victims/survivors through culturally-specific methods.
  • Ensure agency representation at appropriate collaboration meetings and events related to sexual assault or services in underserved and/or marginalized communities.
  • Plan one or more RCC outreach events during April for Sexual Assault Awareness Month (SAAM) with coalition of partners dedicated to ending sexual violence and intersecting forms of oppression, including, but not limited to racism, classism, homophobia and sexism.
  • Develop and maintain mailing lists for RCC outreach in underserved and/or marginalized communities.

Program and General

  • Assist in developing and implementing short and long range outreach program goals that further RCC’s strategic plan, in conjunction with Multicultural Community Outreach Specialists and other staff as appropriate.
  • Ensure Director of Education, Outreach and Prevention is regularly briefed in a timely manner on programs and activities and community relationships.
  • Participate in staff meetings and in-services, maintain regular contact with staff, and document services provided in regular reports as required.
  • Provide technical and emotional support to other members of the team.
  • Participate in the general upkeep of office space.
  • Other duties as assigned.

Required Qualifications

  • Personal and professional experience with African American and Black communities.
  • Confidence in public speaking.
  • Strong verbal and written communication skills.
  • Experience providing services with and to a variety of cultures with cultural awareness, sensitivity and humility.
  • Commitment to supporting RCC’s values of serving all survivors in Dane County, and an understanding of privilege and oppression and its impact on client needs and services.
  • Commitment to supporting and serving survivors across the spectrum of sexual violence through a client-centered approach.
  • Access to private transportation.
  • Must have a flexible schedule for evening and weekend hours.

Preferred Qualifications

  • Bachelor’s degree in social work or related field, or equivalent experience.
  • Personal and professional experience with African American and Black communities in Dane County.
  • Experience and/or training in providing support to victims of sexual assault.
  • Knowledge of Dane County community resources.
  • Bilingual in Spanish and English.

Physical Requirements
These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

  • Work is primarily performed in an office environment with minimal exposure to injury.
  • Must be able to lift and move up to 20 pounds.
  • Ongoing daily use of computers and telephone.
  • Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Must be able to work with frequent interruption.
  • Low to moderate noise level.
  • Travel as needed to perform the duties of the job.

To apply, email a resume, cover letter and three professional references with thorough contact information to Erin Thornley Parisi, Executive Director at [email protected]. Applications are due on December 17, 2018 for early consideration.


RCC is an equal opportunity employer. We welcome and highly encourage people of color, women and non-binary individuals, bilingual candidates and all individuals with marginalized identities to apply.